Now we are using OBS to improve on user support.
After stop recording, we can get 5minutes before the error occurred then easy for us to troubleshoot/analyze the error.
1. Select OBS Studio icon on your desktop.
2. Click “Start Replay Buffer” button. Then, minimize it.
3. When an error occurs, press “Alt + Insert” button at one time to stop recording.
OBS will record the last 5 minutes of the recording.