Keep Your Contacts In A Loop
Out of Sight, Out of Mind
Always keep in touch with them. Let them know what’s new in your company. Email is almost at no cost to you, so why not use it to your advantage? You may have a new product or service that is much better or a news of the industry that may affect your customers. Just keep in touch, send to them and keep them reminded of your service.
Here are few more tips on how to keep in touch with clients:
1. Send relevant information to your customer. As you are browsing professional articles or came across relevant information, think of your clients. With technology availability nowadays, it is quite easy to share it with them and put your name up front. It implies deep concern & show that we care.
2. Implement regular newsletter. This is one of a friendly gesture to keep reminding your clients about you and your services. It is also one way to keep your brand known and remembered.
3. Stay connected via social media. Keep a regular update on your social media platforms. Be it your Facebook page or Instagram account, it is only a few clicks away to engage with your customers.
4. Let them give feedback. Survey is an easy way to gain quick feedback and measure your business performance at the same time. “Ask your customers to be part of the solution and don’t view them as part of the problem.” – Alan Weiss