Entries by Husna

How does Helpdesk benefit you?

Thank you for trusting our services. As part of our responsibility to provide you with better support, we are pleased to announce our new Helpdesk – Ticketing System. This new system will help improve the tracking of support needed / service request from your end. What to do next? We require all our clients to […]

Automated Features in M4

Auto-Schedule Once you set the deals with clients, Flexi Scheduling can pre-plan appointments a year ahead of time. With auto-reminders via email and SMS you can get your clients reminded for the service where they can check and reschedule if necessary. Push Notification Automated push notifications get your technicians alert about their next and current […]

Manage your Pest Control Services – With M4!

Photo: Construction Week Online Managing a pest control service is no easy task. Throughout the day you are pulled in various directions from moving between the office, your service vehicle, customer accounts, maps, reporting, etc. The list goes on and on. In addition, you need to keep track the service your teams do, where they […]

M4: Stock Management

Managing details in a pest control business can be overwhelming. Get control of your materials, inventory, and assets with M4 System, designed specifically for these businesses. Set stock levels when you start tracking your inventory, monitor stock levels as you take and use these items, or if you adjust an item’s balance. Track your inventory […]

Get your customers to pay you quickly with these tips!

Photo: StartupNation You’ve done the job for your clients, so it’s time for billing. You send the invoice, and payment doesn’t come, so you send reminders. At best, the bill gets settled quickly. At worst? You’re forced to write it off as bad debt. Naturally, you’d love to avoid the worst case scenario, so here […]

M4: GPS Tracking

In M4, we believe tracking your technicians is just a small part of the solution to improve pest control service operations. That’s why we offer a complete pest control service management system that includes tracking capabilities. In M4 we focus on giving our clients a complete, end-to-end solution from client intake and scheduling all the […]

Improve Your Customer Satisfaction with M4

Customer satisfaction is one of a big indicator of whether or not a company will grow. Problems with scheduling, accounting, timekeeping, and reporting can all cause customer satisfaction rates to drop. If you’re noticing that customers are complaining about things like late arrivals, incomplete services, rushed jobs, or billing issues, you may have a breakdown […]

Why You Should Invest in Technical Support Team?

Whenever we purchase a new gadget or an appliance or set up new software or system, we are eager to use it and when suddenly problem occurs, the first thing that we usually do is to contact technical support for assistance. The customer gets frustrated when they are not assisted properly, which most of the […]

M4: Servicing Mobile App

Involving in pest control business, you’re not working at a desk. You are on the move getting things done. M4 mobile is designed for both technicians and owner-operators. The M4 mobile app for pest control companies is not only an addition to the M4 Web Application but a perfect companion to technicians performing extermination services […]