How to Offset Delivery Order from GST – Invoice Listing

Currently in Proline, the GST amount in Delivery Order need to offset manually.

This is only applicable for Delivery Order that create invoice later.

Below are the steps on how to offset GST amount manually in Delivery Order:

  1. Generate GST – Invoice Listing
  2. Check delivery order number that the GST amount has been offset with invoice.

3. Find the delivery order number.

4. Open the Delivery Order. Select Related and click the Invoice.

5. Then, modify the invoice.

6. Click the Delivery Order No.

7. Select the Existing Delivery Order, click Delete button at your keyboard.

8. Click Yes at the pop out message.

9. Once you delete the delivery order, the Bill Items will be clear off.

10. So you need to add on the data accordingly.

11. Then, save the invoice.

12. Open back the delivery order, click Modify.

13. Remove the Tax1 item.

*Make sure it blue color.

*Then click Delete button at your keyboard

14. Make sure Tax1 empty.

15. Then, save the Delivery Order.

16. Open back the invoice, click Modify.

17. Select Delivery Order.

18. Make sure to click Delivery Order No:

19. Then, select the existing Delivery Order.

20. If the delivery order number not pop out, select […]

21. Then, select back the existing delivery order and click OK.

22. At the Invoice – Bill Items tab will appear data from the invoice and the delivery order.

You just can delete the data from the invoice.

The delivery order can’t be remove.

23. Then, select the SR – Standard rated at Tax1.

24. Last but not least, save the invoice.

How to Record Discount for Invoice in Proline

There are 2 ways to record discount in invoice:

  1. During Invoice creation – key in Discount at Description box and key in the amount in bracket ( )

  1. After creating Invoice – create Credit Note from the Invoice

Financial Report Structure: How to drag GL to respective Sub Header

Refer Gif below on how to drag GL account to sub header:

How to generate Official Receipt with Withholding Tax or Bank Charges

When your customer made payment, there are few scenarios involved after issuing an invoice. Such scenarios are handling withholding tax or bank charges and including it in the receipt. Refer below on how to generate an official receipt with Withholding Tax or Bank Charges.


To add the Withholding Tax, go to Misc – Add GL, and select the Withholding Tax from the list.

If the Withholding Tax not in the list, add it in the Chart Of Account


Why can’t hide GL Code in Chart of Account and Financial Report Structure?

If the GL Code was used before, you can’t hide the GL code although you select hide at Chart of Account or disable it in Financial Report Structure.

Thus, what you need to do to is

  1. Generate Ledger Details report
  2. Find the GL code transaction
  3. Change the GL code in the transaction to correct GL Code.

Tax invoice contained no billing details, can’t be accepted by customers

This is Simplified tax invoice (Proline – Cash Sales). Simplified tax invoice which does not have the name and address of the recipient, the maximum of input tax to be claimed must not exceed RM30.00 (6% GST).

If you want the name and address of the recipient, use Invoices.

How to Remove Billed Job in Jobs to Bill

For account team to do Billing for the done job, they can go to Jobs to Bill


However, some of the jobs in Jobs to Bill had been billed, then here is the way how to clear the Billed job in Jobs to Bill :

Key in the Service Form no at Admin, Update Jobs To Billed and Enter All Service Form No per line.

Chart of Accounts: Max length (alphanumeric and symbol)

The maximum of length (alphanumeric and symbol) can be in :

Code – 30 length

Title – 200 length



How to key in S & Z Tax in Supplier Invoice

* Go to Purchasing – Supplier Invoice – select New


* Select Supplier at no (1)

* Select Handler at no (2)

* Select Payment Term at no (3)

* At no (4) select post to Handler if the payment should be received by the Handler or untick if the payment should be received by Supplier


* Then go to Bill Items tab, select GL code for the items need to be issued.

* For each items select the required Tax code

  • For S tax select TX – Direct Tax GST Purchase (GST)
  • For Z tax select NR –  Non Registered Supplier (GST)

* Then click at Total to check the Double entries



* Last but not least, at operations click Save, then click Post

* Then you can Issue Payment by clicking at Operations.

How to key in Multiple Claims For Staff and Director and Issue one Payment

Key in all the claims first :

  • Fill it in Supplier Invoice – claims with GST


1.Select Company / Organisation who need to pay / get the claims

2. Select person (eg. Director, staffs) who need to pay / get the claims

3. Tick ‘Post to Handler’ so the claim will go to number 2, untick  ‘Post to Handler’ so the claim will go to number 1.


4. At Bill Items tab, fill in the details for required claims.

5. At Tax 1, select TX – Direct Tax GST Purchase (GST)

6. At Operations, click Post

  • Fill it in Expense Note – claims without GST


1. Similar with Supplier Invoice, in Header tab, select Company / Organisation who need to pay / get the claims (1), select person (eg. Director, staffs) who need to pay / get the claims (2) & Tick ‘Post to Handler’ so the claim will go to number 2, untick  ‘Post to Handler’ so the claim will go to number 1 (3).


2. At Bill Items, fill in the claim details.

3. At Tax 1, choose NR – Non Registered Supplier (GST)

4. At Operations, click Post


Then, click one of the Supplier Invoice / Expense Note of the person / company required to Issue Payment.

Click Operations and click Issue Payment.


Then, all the claims for that director / staff / company will be show as :


Just double click at Applied for the claims need to be paid.


At Operations click Save and Post.

Last but not least, print the payment as Cheque / Payment Voucher.



Auto insert Remark in the Payment Details

1.Go to Accounts – All Payments.

2. Create New / Open Payment Voucher.

3. If Open Payment Voucher, click Operation, click Modify.

3. Click … button at Remark.

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4. There will pop out the statement {GLName} * {Remarks}.

5. This statement format can be edit.

6. After view / edit the statement, click OK


7.  Then, if required to change the specific Remark, Double click one of the Description.


8. Description box will pop out. Edit the Description as per required.


9. After edit the Description, click OK.


10. Result.