ProLine for Retail Services

• Applicable for businesses such as handphone repairs, computer repairs, cars workshops, etc.
• Issue Service Forms when customer bring in their equipment to be serviced or repaired
• Handle customer enquiries on status of repairs / services by reviewing Service Forms
• Analyze average duration for each job and billing linked to each job
• Keep track of pending jobs exceeding duration
• Issue Cash Sales for walk-ins and Invoices for customers with credit terms

 ProLine for Membership / Subscription

• Print membership cards with photos and barcodes
• Record member referrals when introducing new members
• Maintain separate price lists for members and non-member customers
• Keep track of service limits for each subscription and its frequencies
• Use barcode to scan membership cards
• Generate renewal letters before membership expires

 ProLine for Scheduling

• Pre-arrange all work plans for each sales orders automatically and manually
• Allow Auto-Scheduler to avoid holidays and find dates based on customer preferences
• Identify peak periods easily by looking at statistical reports
• Find available time slots and servicing teams to schedule for last-minute jobs
• Keep track of due jobs, missed jobs and re-schedule jobs to other service teams
• Generate work plan letters with one click

 ProLine for Inventory / Stock

• Keep track of stocks from multiple locations
• Print Barcodes and identify items easily by attaching photos
• Generate proper documentation for each stock transactions such as Goods Received, Delivery Order, Rental and more
• Operation friendly tracking such as monitoring usages and rentals for chemical, material, equipment, etc.
• Ensure proper stock level by monitoring low level stocks and issue Purchase Orders

 ProLine for Accounting

• Minimum data entry as all information is flowed from operations
• One Click Billing made possible using templates and linked Service Forms
• Keep track of office expenses and staff claims using Expense Notes
• Keep track of invoices received using Supplier Invoices directly or auto-generated from Purchase Orders
• Generate account statements for customers, suppliers, sales staff and more
• View real-time account balances and drill-down to ledger details
• Generate individual or consolidated reports such as Balance Sheet and Income Statements with little work

 ProLine for Sales

• Enter all kinds of contacts, from friends to prospects to suppliers and sales person and more
• Update all activities such as phone calls, appointments, complaints to each contact file
• Easily write letters and emails from templates to any contacts
• Attach any photos, documents and files to each contact
• Review all information from historical notes to bills and purchases made for each contacts
• Maintenance of customer account codes are minimized as the contacts are also linked to accounts directly
• Create quotations and sales orders quickly with manual price lists or auto-pricing from past records
• Generate renewal notices for expiring contracts and create renewed sales order within clicks
• Send broadcast emails or print mailing labels to all contacts in your database for marketing
• Keep track of telemarketing activities and productivity by staff
• Enter each sales inquiry as a to-do note and assign to respective sales person

 ProLine for Onsite Servicing / Jobs Management

• Print stocks required and job assignments for each servicing team daily
• Issue Service Forms and link to schedules to complete the cycle and prepare for billing
• Identify various jobs on its Service Targets, Nature of Service, Day / Night Job, staffs involved
• Generate productivity reports and time sheets by servicing teams

 ProLine for Manufacturing

• Define templates for Bill-of-Materials (BOM)
• Create Production Orders and complete it with Production Notes containing stock movements for raw materials, finish goods and wastages
• Print batch reports and monitor stock movements by batch numbers
• Print barcodes and keep track individual items by serial numbers
• Keep track of product returning for warranty

 ProLine for Easy Management

• Create different user logins and assign roles to control access rights to system
• Review activities performed with Audit Trail
• Use workflow to keep track of each job and status
• Set reminders for all tasks and CC to managers / colleagues involved
• Receive email notifications as things happens
• Subscribe to email alerts and summaries to receive automated reporting
• Keep track of Sales Orders by comparing its deliverables with actual delivered quantities
• Scan and attach paper bills, reports, agreements and supporting documents to related records for easy retrieval
• Includes auto-backup program to perform daily backups