We provide remote support via TeamViewer 10.
Please run the Team Viewer 10 to enable our team to provide remote access to your computer.
Note on Security
The remote access is per session only, therefore we will not be able to access your computer without your knowledge. This is the safest way to provide remote support while ensuring security.
To get started, please download TeamViewer as below:
- For Windows version
- For Mac version
Once installed, please run it and send us the ID and Password to proceed with support.