As your first experience with HotLines, follow screenshots below and start to create a task.
Step 1: Please download HotLines app for your Andriod or iOS device.
Step 2: You will be greeted by a warm welcome screen.
Step 3: Please key in your phone number for verification.
Step 4: Use HotLines call to verify feature and it’s free!
Step 5: You can now use the search feature to look for HotLines profiles.
Step 6: Go to directory by selecting menu.
Step 7: You can also search for other HotLines profile here as well.
Step 8: Select the HotLines you have searched for.
Step 9: Ring the bell to connect to this HotLines user.
Step 10: Select the type of customer service.
Step 11: Fill in the request, add description (optional). You will get the response shorty.
Monday - Friday:
9:00am to 6:00pm (GMT +8)