HotLines Get Started

Experience a new form of Customer Service

As your first experience with HotLines, follow screenshots below and start to create a task.

Step 1: Please download HotLines app for your Andriod or iOS device.

Step 2: You will be greeted by a warm welcome screen.

Step 3: Please key in your phone number for verification.

Step 4: Use HotLines call to verify feature and it’s free!

Step 5: You can now use the search feature to look for HotLines profiles.

Step 6: Go to directory by selecting menu.

Step 7: You can also search for other HotLines profile here as well.

Step 8: Select the HotLines you have searched for.

Step 9: Ring the bell to connect to this HotLines user.

Step 10: Select the type of customer service.

Step 11: Fill in the request, add description (optional). You will get the response shorty.

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