External Communications Improves Reputation and Credibility
It is a good practice to write a summary after each meeting and send to the people involved.
Make it a habit to write to your Prospects, Customers and Suppliers after end of each session. Such as after a meeting, or phone conversation, write to them summarizing what has been discussed, agreed upon or next date or action to take.
This improves both your personal and company’s credibility and it show’s you’re serious in your business.