What is AUTOMATION?
Ranging from reducing costs, human labour, and time, to increasing revenues and profit using minimal energy and money – these are reasons why businesses should be implementing automation, especially, especially in this era. Businesses should realise the advantage of this technology by now. It’s the 21st century and everyone is on their phone, tablet, computer, whatever – ordering food, groceries and calling Uber drivers, and using emojis instead of typing abbreviations like ‘LOL’, ‘OMG’, ‘WTF’, and etc. Or a simpler example: Even the bank is going a step further with the use of ‘PayWave’ instead of people queuing up at the ATM. People are craving for simpler way to deal with anything.
Automation is the answer.
How businesses can benefit from Automation
Transforming from a brick and mortar business to an e-commerce that utilises advanced technology may be tricky and hard at first. But I’ll tell you now, it’s worth the while. Here’s a few benefit that your business will get from ‘automation’:
- Improve Your Customer’s Experience
- Not only automation helps your IT staff on mini tasks (I’ll explain further in this article), but it also gives a significant impact to your customers. Customers are all about simplicity and straightforwardness. By providing the respond and interaction that customers need, gives your business the extra credit you need. It also help in a way that it can respond to whoever are in need of assistance and correspondence in a timely manner.
- Reducing Costs
- Automation gives your IT and support team to work on more important tasks. Simpler tasks such as responding or answering questions from customers, password retrievals, or any common desks request can be done by automation. Thus why not give it to the ‘robot’ instead? Take the manual costs out of the loop, and save your IT and support team some time for a more productive work.
- Automating workload, according to TechTarget’s definitions means “…The total amount of processing that a computer or a business conducting at any given time.” Without having to hire a number of IT individuals to do the smaller tasks, workload automation can easily do the job for your business. Datum’s ProLine is one of the simple example that can help industry leaders understand the benefit it can give to enhance their business. Without having to worry about risks, automation can be integrated in the business to help out with the simpler and smaller tasks.
- Better security and compliance
- To put it simply, automation helps departments discover, audit, and govern security strategies while reducing response times to known vulnerabilities. Know that IT compliance are crucial as it prevents breaches. Thus, ProLine has aid in managing micro tasks that contributed to a more productive days among organisation.
More on automation
There are more to automation than these four advances it provide to businesses. Not only we need people to be more productive by cancelling out the manual tasks, automation helps businesses to grow and expand without having to risk their time, money and energy by helping them to focus on a more crucial jobs. Invest in automation today.