5 Golden Tips to Improve Customer Loyalty

The question of \”how to find new customers online?\” is on the minds of most entrepreneurs. Yet the question of \”how to keep existing ones happy?\” is one that only forward-thinking businessmen relentlessly seek the answer for. By lowering your acquisition costs in favor of repeated purchases, recommendations and relationships built on trust, you will not only […]

3 Things You Should Do Before Implementing CRM

CRM, in the parlance of the Software industry refers to Customer Relationship Management. CRM is used to understand customer needs, behaviour to develop a strong relationship with them and ensure that your business gets the most out of their patronage. CRM bring together information about customers, marketing effectiveness, actual sales and current industry or market […]